Smart Consulting Utilization: How to Do More with Less

Today’s strategy leaders are under pressure to deliver results — with fewer resources than ever.

In this new Smart Consulting Sourcing episode, our CEO Hélène Laffitte shares how to unlock value from your consulting budget by aligning delivery models, prioritizing high-ROI initiatives, and leveraging an expanded consulting ecosystem.

Key Takeaways

  • Consulting should be viewed as a strategic lever rather than a default solution, used selectively to unlock value, accelerate outcomes, and complement internal capabilities.

  • Smart consulting utilization begins with a clear method for determining where consultants add real leverage, allowing organizations to prioritize high-impact projects while maximizing limited budgets.

  • Choosing the right consulting delivery model — from internal execution to fully outsourced support — requires an honest assessment of internal capacity and the specific needs of each project.

  • Sequencing transformation initiatives with a two-track approach — focusing first on quick wins that generate cash, then reinvesting in strategic bets — creates a sustainable flywheel for progress.

  • The consulting sourcing landscape has expanded significantly, with alternatives like freelance experts, boutique firms, and research platforms offering greater flexibility, specialization, and cost efficiency.

  • Embedding consulting strategy into annual planning, supported by tools like a Consulting Buyer’s Handbook and smart intake processes, enables teams to make faster, more informed sourcing decisions while maintaining governance and visibility.

Transcript

Hello and welcome back to Smart Consulting Sourcing, the podcast where we decode the art and science of buying consulting services — strategically, efficiently, and with confidence.

I’m Hélène Laffitte, your host and the founder of Consulting Quest. If you’re new here — welcome! And if you’re a returning listener — it’s great to have you back.

Let’s dive right into something that’s on every strategy leader’s mind these days.

You’ve got a bold transformation agenda.
You’ve got a clear roadmap.
But what you don’t have? An unlimited consulting budget.

So the question isn’t, “Should we use consultants?”
It’s, “Where can consulting add the most value — and how do we make that value go further?”

That’s exactly what we’re unpacking today: Smart Consulting Utilization — how strategy leaders can do more with less.

Smart Consulting Utilization: Doing More with Less

Over the next 20 minutes, I’ll walk you through how to choose which projects truly justify external support, the different delivery models — from fully internal to fully outsourced, new ways to tap into the evolving consulting ecosystem, and how to embed smarter consulting usage across your organization.

Because consulting isn’t just a cost — it’s a lever. And when you use it well, it can fund, accelerate, and strengthen your transformation journey.

So let’s step back for a second and look at the bigger picture.

If you’re leading strategy or transformation in any sizable organization today, chances are your list of priorities is growing by the day — digital acceleration, sustainability, new operating models, cost optimization, capability building… it doesn’t stop.

But your resources? They do.

Even if you believe in the power of consulting — and I absolutely do — you can’t bring in external support for every initiative. Financially, it’s not viable. Politically, it won’t fly. Practically, it’s just not realistic.

And, quite frankly, it shouldn’t be the goal either.

Because consulting doesn’t replace internal leadership. It’s not a shortcut. It’s a tool. A selective lever to solve specific problems, speed up results, and free up your own teams to focus where they add the most value.

Not all projects are created equal. Some are strategic, high-impact, and complex — the kinds of projects where bringing in external expertise actually moves the needle. Others are important, yes, but not necessarily urgent or hard to deliver with your internal capabilities.

So the real question becomes: how do you decide which projects to handle internally, and which ones truly justify external help?

That’s where smart consulting utilization starts. That’s what separates companies that spend their consulting budgets reactively… from those that use consulting as a true driver of transformation.

So here’s the mindset I want you to keep today:
You don’t need consultants everywhere.
But you do need a clear method for identifying where they deliver real leverage.
And when you get that right, something powerful happens — you not only improve your project outcomes, you also free up budget you can reinvest in the rest of your roadmap.

Choosing the Right Consulting Delivery Model

So how do you actually bring consultants into the picture in a smart, structured way? That’s where the delivery model spectrum comes in — and choosing the right model for the right project makes all the difference.

Now, just because a project might benefit from external support doesn’t mean you automatically call a large consulting firm and hand over the reins.

Today’s reality is far more nuanced. Consulting delivery isn’t a binary choice between “do it ourselves” or “bring in the experts.” It’s a spectrum — a range of models, from fully internal to fully external, and everything in between.

Let’s walk through it.

On one end, you’ve got your internal teams — your day-to-day operators, capable of handling projects that fit well within their domain and capacity.

Then you might have an internal consulting unit or transformation office. These are dedicated, in-house teams that bring structure and method to more complex work, but remain fully embedded within your organization.

Then things get interesting with hybrid models.

A hybrid with internal lead setup means your internal team stays in the driver’s seat, but you selectively bring in external experts to fill gaps. Maybe it’s benchmarking data, maybe it’s specialized capabilities. You stay in control, but you tap into outside insight where it matters.

On the flip side, a hybrid with external lead flips that ownership. The consulting team leads the engagement, but works hand-in-hand with your internal teams to co-create the solution. It’s still collaborative, but with the external team doing more of the heavy lifting.

And then you’ve got the fully external model. This is where you hand off the entire project — end-to-end — to an outside firm. It’s best suited for highly complex, time-sensitive, or politically sensitive initiatives where neutrality, speed, or sheer scale are critical.

So how do you pick the right model? It starts with being brutally honest about your internal capabilities.

Do you have the skills to lead this project yourselves?
Do you have the bandwidth?
Do you know how to manage consultants well?

Some teams are highly consulting-savvy — they can scope the work, lead the engagement, and use consultants surgically. Others need more support. And that’s okay.

The key is finding the right balance of control and contribution.

There’s no universal answer here. But the more options you have, the more flexibility you gain. And that’s what allows you to stretch your budget, boost outcomes, and maintain momentum across your transformation agenda.

Sequencing for Impact: Prioritize, Fund, Accelerate

Now let’s talk about sequencing. Because even if you’ve got a solid roadmap, you probably can’t — and shouldn’t — fund everything at once.

Let’s be honest: every transformation roadmap sounds great on paper. Digital upgrades, operating model redesigns, supply chain fixes, sustainability… they’re all important. But unless you’ve got a bottomless budget, you’ll need to prioritize.

And that’s where many organizations get tripped up — they go all-in on the most strategic initiatives first. The problem? Those tend to be long-term, complex, and incredibly resource-hungry. And by the time you realize you’re out of budget, you haven’t delivered much visible impact.

The smarter move? A two-track approach.

Track one: quick wins and cash-generating projects.
These are the fast ROI plays. Maybe it’s optimizing procurement. Maybe it’s tightening working capital. Maybe it’s tweaking pricing to boost margin. They’re not always glamorous, but they free up budget — and that budget becomes the fuel for the rest of your transformation.

Track two: strategic bets.
These are the long-range, high-stakes projects. New business models. Digital capabilities. Executive alignment. They’re critical — but expensive and slower to deliver.

So it’s not just what you do. It’s the order in which you do it.
Start with quick wins. Capture value. Reinvest. Accelerate the rest. That’s how you create a transformation flywheel.

And let’s not forget — this gives you hard results you can take back to your stakeholders. You can say, “Here’s what we delivered — and here’s how we’re funding what comes next.”

When you sequence right, consulting becomes more than a cost — it becomes a strategic financing tool.

The Expanded Consulting Ecosystem: Smarter Sourcing in a Changing Market

Now, let’s shift gears and look at the sourcing side of the equation — because the consulting delivery toolbox has changed, and most companies aren’t using the full set of options available to them.

The old playbook? Pretty straightforward. You hire a big-name firm, they come in for a few months, deliver a project, and you cut a large check. Predictable, sure. Also: expensive and inflexible.

But the market has changed. And today, you have far more control, flexibility, and choice than ever before.

Let’s talk about what I call the expanded delivery ecosystem.

First: freelance consultants and boutique specialists.
There’s been a quiet revolution happening. More and more former consultants — top-tier talent with serious expertise — are working independently or in small boutique teams. They’re nimble, affordable, and highly specialized. Perfect when you know exactly what you need: a market analysis, an international expansion playbook, due diligence, and so on.

Next: expert networks and talent marketplaces.
Need a niche expert — someone who knows e-commerce logistics in Southeast Asia, or a former pharma exec who’s launched oncology products in Europe? Platforms like GLG, Catalant, and Comatch can connect you to exactly that person — often within 24 to 48 hours.

Now, these aren’t full consulting teams — but they’re a powerful way to inject sharp, targeted insight right where your teams need it most.

And speaking of targeted help — let’s talk about direct data access and research-as-a-service.

Why pay a consulting firm to do research you could get directly? Platforms like Statista, CB Insights, and others offer reliable market intelligence — often at a fraction of the cost. Some even offer on-demand benchmarking, competitive tracking, or trend analysis tailored to your sector.

But with all of these choices, the risk is decision fatigue — or worse, misalignment. That’s why we always recommend building a Consulting Buyer’s Handbook.

It’s a simple internal guide that helps teams understand their sourcing options, match use cases to delivery models, access a curated panel of providers, and use smart templates and checklists to make informed decisions.

This kind of enablement reduces costs, controls tail spend, and empowers teams to move fast without compromising quality.

Because let’s be honest — procurement shouldn’t be managing every small engagement. But they can — and should — set up the system, provide structure, and support smart sourcing across the board.

The goal isn’t centralization. The goal is creating a flexible, scalable model where teams can act autonomously — but strategically.

Now, let’s make all of this operational. Because strategy is great — but only if it shows up in how people actually work.

Start by baking consulting into your strategic planning and budgeting cycle. It shouldn’t be an afterthought. When teams define their annual priorities, ask them upfront:

Do you need external support?
For what exactly?
Can this be done with lighter, targeted help?

Asking those questions early prevents panic buys later — and keeps your sourcing aligned with your strategic intent. You can even use simple scoring models: high complexity, low internal capability, strong ROI? That’s your sweet spot for external consulting.

Next, create a smart intake process. No red tape, just clarity. Make it easy for stakeholders to describe their project, assess internal versus external delivery, get routed to the right sourcing model, and trigger the right tools automatically — whether it’s an RFP template, expert search, or provider panel.

For smaller projects — under €50,000, for example — fast-track workflows can keep things lean, as long as they stick to approved partners or follow your internal playbook.

Now track what’s happening. Build dashboards. Who’s buying what? From whom? Are providers delivering value? Are project outcomes aligned to goals?

You don’t need perfect data. Even simple dashboards will highlight patterns — like duplicated efforts, recurring vendors, or spend hotspots.

Layer on a quarterly portfolio review and suddenly, your consulting activity becomes visible — and manageable.

When it comes to governance, keep it enabling, not controlling. This isn’t about policing spend. It’s about creating guardrails that reduce risk and increase learning.

Clear thresholds. Pre-approved partners. Light-touch approvals. A shared knowledge base. These aren’t bureaucratic — they’re empowering.

And finally, evolve. Start small, get feedback, iterate. Some teams will need handholding, others will hit the ground running. Adjust as you go.

Smart consulting utilization isn’t static — it evolves with your strategy, your people, and the market.

Conclusion: Smart Consulting Utilization

Let’s recap.

We’ve talked about why you can’t — and shouldn’t — use consultants everywhere.
We’ve looked at how to choose the right delivery model based on your own capabilities.
We discussed how to sequence projects to generate ROI early and fund long-term priorities.
We explored new sourcing options beyond traditional firms.
And we walked through how to embed all of this into systems that drive better outcomes every day.

Here’s the core idea I want to leave you with:

Consulting is not a cost to minimize. It’s a lever to optimize.

Use it smartly — on the right projects, with the right model, at the right time — and it becomes a true engine for transformation.

But that only happens when you’re intentional.

Educate your teams.
Build enabling structures.
Curate the right partners.
Track what’s working.
And keep improving.

Because when smart consulting utilization becomes business-as-usual, your organization isn’t just saving money. You’re doing more. With less. And doing it better.

And yes, if you’re thinking “This sounds like a lot to build” — you’re absolutely right.

But you don’t have to build it alone.

At Consulting Quest, we help companies like yours design and implement smart consulting sourcing strategies that unlock value at scale.

Want to see how it could work for you? Book a free consultation. We’ll walk you through where you are, where you want to go, and what steps will move the needle.

You can also grab our free resources — models, checklists, and tips to get started — over at consultingquest.com.

Thanks for joining me on Smart Consulting Sourcing. I’m Hélène Laffitte — and until next time, stay strategic, stay smart. See you soon. Au revoir.

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Helene Laffitte

Hélène Laffitte is the CEO of Consulting Quest, a Global Performance-Driven Consulting Platform. With a blend of experience in Procurement and Consulting, Hélène is passionate about helping Companies create more value through Consulting. To find out more, visit the blog or contact her directly.

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